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SP2 Download Request Form

System Requirements:

  • Windows XP, Windows Vista or Windows 7
  • Avid Media Composer or Avid Xpress Pro
  • Adobe Photoshop CS2-CS5 for ClearID v2.0.2

Who Qualifies for this FREE Upgrade?
Customers in Ocean Systems dTective support as of 1-14-2007.

What if I'm not sure if I was in support as of this date?
Please complete this form and we will contact you with either your unlock code or your support options.

Download or Mailed Copy: This software can be downloaded to any system with internet access then copied to your dTective system(s). You can also request a mailed copy.

* Required fields - Please help us by filling out non-required fields to ensure we have accurate information.

Dept/Agency/Company *
Name *
State/Province
State/Province - Other
Phone *
E-mail *
DVR dCoder Installed On *
Avid Software Type *   Ver. Example v.3.5.1

Avid Dongle ID * - Avid Dongle SN Example: "EF554345"
Avid dongle SN is located on the Avid Dongle Tag.  Eight characters long.

Avid dongleless? Provide us the Ocean Systems dTective SN - Yellow Tag
DO NOT SUPPLY THE ORANGE TAG DVR dCoder SN
What Version of Photoshop do you have? *

HELP US HELP YOU

Please complete the following optional questions so we can better address your needs and workflows.

My dTective system can connect to
the internet when needed

Evidence Type (Digital vs Analog)
Digital DVRs Type:
(Windows based vs Linux based)
What % of the Linux based systems are already connected to a Windows system for remote viewing at the same location?
How many forensic video cases do
you process a month on average?
How many of these cases are
processed using your Avid?
Which of these do you process?
(select all that apply)
Video Audio Latent
What other specific agencies do
you process evidence for?
Which is your favorite of our tools and why?
Which is your least favorite and why?
What new or existing tools would
you like to see us focus on next?
What magazines do you read or have around the office? Also, do you use new media sources like Facebook, RSS for work related information?
What Additional Training Have You Taken (LEVA/LVL, Digital Evidence Collection, etc.)?
   
Additional Comments

Please share any additional information or comments you feel would help us better understand your requirements.


MAIL ME A COPY

Mail me a CD (USA Only)   If yes, please fill out address, city, zip
Address
City
Zip Code
  Submit your information to proceed to the download page.