SUPPORT CONTRACTS
& SYSTEM UPGRADES

OS Standard Support Contracts Terms
1 year of 800 Phone Support. 

OS dTective Support Contracts Terms
1 yr 800 Phone & Free dTective software upgrades

Avid Assurance Support Contracts

1 yr 800 Phone & Free Avid software upgrades

OCEAN SYSTEMS

SUPPORT HOURS

9 AM to 5:30 PM EST
800-253-7516

Ocean Systems

Download Center

dTective - ClearID - DAC

OPTIONS & UPGRADES
Raid Storage - Forensic Audio Tools

Avid

Download Center

Avid Xpress Pro

Avid Xpress Studio
Avid Media Composer

The Ocean Systems Knowledge Base covers
issues specific to Ocean Systems CPU's, dTective forensic tools, system restoration, and basic Avid Questions.

RESOURCES SECTION
TRAINING SCHEDULE

The Avid Knowledge Center covers Avid editing solution issues in general, independent of the dTective application. Avid patches and updates are also posted in this section.

AVID TRAINING - Free Online Tutorials

Important Notices

DO NOT Install Windows Service Packs
Microsoft releases new Service Packs from time to time. Just because Microsoft has released one, does not mean it has been tested to work with your version of Avid editing software. DO NOT install a service pack until you have verified that it is supported.

DO NOT Install Windows Vista
Avid software has not been updated to run on the new Vista operating system.  It is expected that at a later date Avid will update their software to run on the new Vista operating system. 

Important Notice

Avid Announces

End of Production of Avid Meridien Systems

Dec 31, 2006

Best Practices and Security Guidelines

This document is updated frequently, so it is a good idea to visit this site on a regular basis to ensure that you have the latest information regarding anti-virus software, security patches, system updates and more - Download