Support Contracts and System Upgrades

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Avid Xpress Pro to Avid Media Composer Upgrade

April 2008, Avid recently announced a price reduction to upgrade your Avid Xpress Pro to Avid Media Composer and the consolidation of their product line by discontinuing development of Xpress Pro. 

Avid Xpress Pro will continue to be supported through March 17, 2013.

Now is a great time to consider upgrading so you can benefit from all the expanded features and future development that Avid Media Composer brings.

Commercial Customers $495, GSA/Law Enforcement $419

Please use the field at the bottom of this page to let us know your interest.
Support Contracts
Ocean Systems dTective User
Your Ocean systems dTective system powered by Avid Systems can have different support options including (1) 800 phone support from Ocean System with free dTective upgrades, (2) Ocean Systems hardware warranty and (3) Avid support with free upgrades.

Ocean Systems offers P&L support on the CPU for up to 3 years from the date the system shipped.  Example: An Ocean Systems Tower purchased 1/1/08 can have the P&L support extended until 1/1/11.

Avid Editors Who Are Not Detective User
Simply let us know you are interested in renewing your support and we will contact you with your support options and pricing.

Please use the field at the bottom of this page to let us know your interest.

CPU Upgrades

With the processing power advancements made in computer technology every year, customers with CPUs older then 3 years can greatly benefit from Ocean Systems upgrading your CPU and moving your existing tools to this new platform.

Those with nVideo 980 graphic cards can run up to Avid Xpress Pro 5.5.x and Avid Media Composer 2.5.x. If you are interested in upgrading to Avid Media Composer, you still can but you will run the x.5 version which your graphics card supports.

The 2.7.x and 5.7.x releases add several features including a useful ( Time Shift Audio Suite ) tool that converts time lapse audio to realtime.  Once converted, the realtime audio can be clarified using DAC QE/AS.  If you are interested in upgrading to the latest version of Avid beyond the x.5 releases, please let us know so we can work with you on your upgrade options.  Some will simply be able to upgrade to the nVideo 1100 while other will want to take this opportunity to upgrade their CPU to a dual dual core or quad core for increased processing power.

Avid Meridien and Avid DV users - Important Information

If you are currently working with one of the older Avid Technology editing systems listed below, we recommend you upgrade to the newest Avid DNA technology, Avid Media Composer (WINXP)

The older technology, most of which run under Windows NT or Windows 2000, will not support all the current dTective modules and video formats.  If you are interested in upgrading, please provide us with budget guidelines so we can properly assist you. 

  • Avid Xpress Meridien Systems (WINNT/2000): PLS/STD, DLX/2D, ELT/3D
  • Avid Xpress DV systems

Additional Options

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