I Can No Longer Export AVI Files

If you can no longer export AVI files, it may be due to the Verint codec being installed. If this codec is installed, Avid will crash when you press the "Codec Options" button.

To fix the error, you will need to uninstall the Verint codec. Open the Control Panel (Start>Settings>Control Panel>Add/Remove Programs). This codec is typically installed with various DVR players which use the Verint codec.

Avid will crash when selecting codecs on AVI exports if Verint codec is installed

Uninstall the Verint codec to fix the error

If you can't find the solution to your problem in this support section, you can send a detailed support request to an Ocean Systems Technician. Simply fill out our tech support form.