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We recommend you reference the Security Guidelines & Best Practices document for the latest information on which service packs and hot fits are compatible with different versions of Avid products. 

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My Xpress DV or Xpress Pro error after installing Microsoft Security Update SP1 for Windows XP


Enter KB824141 in the search field.

Installing the latest hot fixes to Windows XP.  When I open my Xpress DV (XP only) or Xpress Pro it crashes. (Different error messages, too numerous to list)

This happens after installing Security Update for Microsoft Windows (KB824141). The current workaround for this is to uninstall this fix from your system.

 

Product: Avid Xpress/Xpress DV
System(s): All
Versions: All
Issue ID: 48
Keywords: crashes,crash,microsoft,security,update,microsoft security update,windows XP, issue ID 47

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