Forensic Solutions

dTective Info

dTective Suite

Video Editing & Redaction

Features and Demos

Purchasing Info

About Ocean Systems

Follow Us



Results from Omnivore Capture are Offset from where
you placed the Omnivore Overlay Window

When your capture results look offset from what you expected given your Omnivore Overlay placement, here is how you can quickly trouble shoot this issue.

Why does this happen ?

There are two main reasons. Your computer Display DPI Scaling Setting is not set to 100%, but instead
its set to something like 125%.  Or, the player you are using is causing problems because of its settings, display mode or maybe just how it was written where its overriding your Windows Display Settings. Some players are peskier than others.

Which is the quickest way to determine which it is ? That is in part up to you. 

  • You can check and adjust your DPI settings and do another test capture.
  • Do a test capture on a know piece of video with a known player.

Option 1 - Adjust DPI Settings to 100%
If the computer display is not set to 100% DPI, there is not a 1:1 relationship between what
Omnivore is capturing and what you are seeing via placement of the Omnivore Overlay.

In Window 7 this is easy to fix.  Right click desktop > Select Personalize > Display

If yours is set to 125%, change it to 100% and do a test capture while in Image Capture mode.

If you get the results you expected, problem solved.

In Window 10, this can be more tricky. In some versions of Windows 10, they have removed access to
the DPI setting, so you have to do a regedit to modify it. Always back up your registry first. 

But before you do that, I would do Option #2

Option 2 - Do a Test Capture a known piece of video with a known player

Omnivore comes with a 2 test capture videos located on the main Omnivore partition under

Omnivore > Help > Videos

Open one of these 2 videos and do a test image capture then view the results. 

If the results of this test show your Omnivore Capture isn't offset, then your computer display settings
shouldn't be the issue. Instead, you just have one of those pesky players that is doing something funky.

Determining how to get your Pesky Player to allow you to Capture WISWIG or at a 1:1 Scale.

Since every player is different, its going to take pocking around and trying a few things.

1) Check the players settings for scaling options

2) Try different display modes. Quad, Full Screen etc. I have seen one mode work and not another from the same player, without changing settings.

3) Try launching a second version of the player and test capture from that 2nd player.

Optimization or Capture Failed - Video Not Recognized

If Omnivore fails to optimize and shows "Waiting on player..." even though you are playing the video, or the overlay is not snapping correctly. This could be a hardware acceleration, or player overlay issue.

1 - Changing Windows Desktop Themes can help

Some players like Window Classic or Basic Theme, some want a Eros themes.  So first thing to do if you are getting weird overlay issues is, right click the desktop and change the themes between those. That usually fixes the issue. 

2 - Turning off hardware acceleration in the video player
From the video player from which you are capturing, make sure “use overlay” is turned off on your player if this is an option.  It is usually located under options or in the preferences selection.


Additional Tip - Try Opening Two Instances of the Proprietary Player
In some cases, if the proprietary video player is using hardware acceleration or overlays such that the video can not be seen by Omnivore, and it has no way of turning off hardware acceleration, opening the player twice may allow Omnivore to see the video via the 2nd instance.

Below is a video showing how important it is to understand the playback software:

Windows 7 and Vista — Turning on/off Aero
If you are on Vista or Windows 7 you can try and turn off Windows Aero. To do this, right click on the desktop and choose “Personalize”. Then scroll down and look for “Basic and High Contrast Themes” and choose “Windows Classic”.

Windows XP — Turning on/off Hardware Acceleration
Right click on your desktop, choose properties > settings > advanced > troubleshooting. Slide the hardware acceleration to none.